Privacy Policy

1. Introduction

StudentSucceed ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our housing platform, Jobs & Career portal, and AI-powered features.

Company Information: StudentSucceed.com is founded and operated by Vijay Yadav, a first-generation international student based in Massachusetts, USA. Our mission is to empower international students with comprehensive tools and support for their educational and career journey.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name and contact information (email address, phone number)
• University information and academic status
• Student journey stage and onboarding preferences
• Profile photos and biographical information
• Authentication data managed through Auth0

2.2 Housing Platform Data

When using our housing features, we collect:

• Housing preferences and requirements
• Saved properties and search history
• Application information submitted to landlords
• Communication records between students and landlords

2.3 Jobs & Career Portal Data

When using our Jobs platform, we collect and process:

• Resume Data: Uploaded resumes (PDF/DOCX), parsed resume content, work experience, education, and skills
• AI-Enhanced Content: AI-generated professional summaries, enhanced bullet points, and ATS-optimized resumes
• Job Search Data: Job preferences, saved jobs, application history, and job fit scores
• Visa Information: Visa status, work authorization preferences, and sponsorship requirements (used for visa sponsorship scoring)
• Credit Usage: Feature usage tracking, credit transactions, and subscription tier information

2.4 AI Processing Data

Our AI-powered features process your data to provide:

• Resume parsing and content extraction
• ATS (Applicant Tracking System) compatibility scoring
• Professional content enhancement and optimization
• Visa sponsorship probability scoring based on employer data
• Job fit scoring and skills matching
• AI-generated cover letters and professional summaries

2.5 Automatically Collected Information

When you use our Service, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location information (if you enable location services)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our platform services (housing, jobs, mentorship)
• Processing housing applications and connecting students with landlords
• Powering AI features for resume optimization and job matching
• Calculating visa sponsorship scores and job fit assessments
• Managing your credit balance and subscription tier
• Personalizing your experience and improving our services
• Communicating with you about your account and our services
• Sending you marketing communications (with your consent)
• Complying with legal obligations and protecting our rights
• Analyzing usage patterns to improve our platform

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Landlords and Property Managers

When you apply for housing, we share relevant information with landlords to facilitate the application process.

4.2 With AI Service Providers

We use AI providers (including OpenAI and Anthropic) to power our resume enhancement and job matching features. Data shared with these providers is used solely for generating responses and is subject to their privacy policies and data processing agreements.

4.3 With Third-Party Service Providers

We may share information with service providers who help us operate our platform, including:

• Auth0 for authentication services
• Stripe for payment processing
• AWS for cloud hosting and storage
• Analytics providers for platform improvement
• Third-party APIs for recruiter discovery and company data enrichment

4.4 Legal Requirements

We may disclose your information if required by law or in response to valid legal process.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication through Auth0
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Secure cloud infrastructure (AWS)

However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specific retention periods include:

• Account Data: Retained while your account is active and for 3 years after account deletion
• Resume Data: Retained while your account is active; deleted upon request
• AI Usage Logs: Retained for 90 days for service improvement
• Credit Transactions: Retained for 7 years for financial record-keeping

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access your personal information
• Right to correct or update your information
• Right to delete your personal information
• Right to restrict processing of your information
• Right to data portability (export your data)
• Right to opt-out of marketing communications
• Right to withdraw consent for AI processing

To exercise these rights, contact us at privacy@studentsucceed.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

10. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 years of age.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: